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Instant Messaging Proves Useful in Reducing Workplace Interruption

May 20, 2008

R. Kelly Garrett Employers seeking to decrease interruptions may want to have their workers use instant messaging software, a new study suggests. The researchers at Ohio State University and the University of California, Irvine, found that workers who used instant messaging on the job reported less interruption than colleagues who did not. The study challenges the widespread belief that instant messaging leads to an increase in disruption. Full Story

Ohio State University

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