News From the Field
Instant Messaging Proves Useful in Reducing Workplace Interruption
May 20, 2008
Employers seeking to decrease interruptions may want to have their workers use instant messaging software, a new study suggests. The researchers at Ohio State University and the University of California, Irvine, found that workers who used instant messaging on the job reported less interruption than colleagues who did not. The study challenges the widespread belief that instant messaging leads to an increase in disruption.
Ohio State University
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