News From the Field
Interactive health apps may inspire healthy behaviors, but watch the tone
February 23, 2017
Just like real doctors and nurses, online health tools with good--but controlled--communication skills can promote healthier lifestyles, according to researchers. However, if their tone is conversational, these tools may lull users into a false sense of comfort, they add. In a study, people who experienced a back-and-forth interaction with an online health risk assessment website were more likely to follow the health behaviors suggested by the tool.
The Pennsylvania State University
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