1. Welcome and What's New

• Tom Cooley
• Anthony Arnolie
• George Strawn

2. Merit Review: Effective Practices Report

• Effective Practices Research Overview for Merit Review
  Pat Corrigan & Tim Koch, Booz Allen Hamilton

3. Focused Discussion: Framework for Assessing Organizational Excellence

• Introduction and Overview
  Anthony Arnolie
• Human Capital Management
  Joe Burt
• Technology Enabled Business Processes
  Andrea Norris & Mary Santonastasso
• Performance Assessment and Wrap-Up
  Craig Robinson